Office Etiquette Fundamentals: Office Etiquette Do’s and Don’ts

Essential guidelines for professional behavior and positive workplace interactions

Foundation Principle: Good office etiquette creates a respectful, productive work environment where everyone can thrive professionally. Small courtesies and professional behaviors make a significant impact on workplace culture and career success.

🏒 Select Office Etiquette Category

Communication
Workspace
Meetings
Technology
Social Interactions
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Communication Etiquette

Professional communication standards for all workplace interactions

Clear, respectful communication is the foundation of all positive workplace relationships
85%
of workplace conflicts stem from poor communication
6
essential communication guidelines
100%
improvement in team dynamics with good etiquette
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βœ… DO: Use Professional Language

Speak clearly, use appropriate vocabulary, and maintain a professional tone in all communications, whether verbal or written.

Tip: Avoid slang, profanity, or overly casual language in professional settings.
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❌ DON’T: Interrupt Others

Let colleagues finish their thoughts before responding. Interrupting shows disrespect and can derail productive conversations.

Practice: Wait 2-3 seconds after someone stops speaking before you begin.
πŸ‘‚

βœ… DO: Practice Active Listening

Give your full attention when others speak, ask clarifying questions, and summarize key points to show understanding.

Tip: Put away devices and make eye contact to demonstrate engaged listening.
πŸ“’

❌ DON’T: Use Loud or Aggressive Tones

Maintain appropriate volume and avoid aggressive or confrontational communication styles that can create workplace tension.

Remember: Your tone conveys as much as your words do.
🀝

βœ… DO: Give Constructive Feedback

Provide feedback that is specific, actionable, and focused on behavior rather than personality. Frame suggestions positively.

Tip: Use the “SBI” model – Situation, Behavior, Impact when giving feedback.
πŸ—―οΈ

❌ DON’T: Gossip or Share Confidential Information

Avoid spreading rumors, discussing personal information about colleagues, or sharing confidential business information.

Rule: If you wouldn’t say it directly to the person, don’t say it about them.
🏒

Workspace Etiquette

Maintaining a professional and respectful shared work environment

Your workspace habits affect everyone around you and reflect your professionalism
73%
of employees are distracted by messy workspaces
6
key workspace guidelines
2x
productivity increase with organized spaces
🧹

βœ… DO: Keep Your Workspace Clean

Maintain an organized, clutter-free desk and clean up after yourself in shared spaces like kitchens and conference rooms.

Tip: Clean your workspace at the end of each day to start fresh tomorrow.
πŸ”Š

❌ DON’T: Create Excessive Noise

Avoid loud phone conversations, music without headphones, or noisy activities that distract colleagues from their work.

Rule: If others can hear your activities, consider moving to a private space.
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βœ… DO: Respect Personal Space

Knock before entering offices, respect cubicle boundaries, and ask permission before using someone else’s desk or supplies.

Tip: Treat every workspace as someone’s personal office space.
πŸ•

❌ DON’T: Eat Strong-Smelling Foods at Your Desk

Avoid foods with strong odors that might bother colleagues, especially in open office environments or shared spaces.

Consider: Use break rooms or outdoor spaces for meals with strong aromas.
πŸ”„

βœ… DO: Share Common Resources Responsibly

Refill printers, restock supplies, and maintain shared equipment. Replace or report items that are broken or empty.

Tip: Leave shared spaces better than you found them.
πŸ‘€

❌ DON’T: Look at Others’ Computer Screens

Respect privacy by not reading emails, documents, or personal information visible on colleagues’ screens or desks.

Practice: Look away when passing by someone’s workspace.
🀝

Meeting Etiquette

Professional behavior that makes meetings productive and respectful for everyone

Good meeting etiquette shows respect for everyone’s time and contributes to productive outcomes
67%
of meetings could be more productive with better etiquette
6
meeting behavior essentials
15min
average time saved per meeting with good etiquette
⏰

βœ… DO: Arrive on Time and Prepared

Be punctual, bring necessary materials, and review the agenda beforehand. Come ready to contribute meaningfully to discussions.

Tip: Arrive 2-3 minutes early to get settled and test any technology.
πŸ“±

❌ DON’T: Use Personal Devices During Meetings

Put phones on silent and avoid checking messages, social media, or working on unrelated tasks during the meeting.

Exception: Only use devices for meeting-related activities with permission.
🎯

βœ… DO: Stay Focused and Contribute

Participate actively, ask relevant questions, and offer constructive input. Help keep discussions on track and productive.

Tip: Prepare 2-3 thoughtful questions or comments in advance.
πŸ—£οΈ

❌ DON’T: Dominate the Conversation

Share speaking time equitably, listen to others’ perspectives, and avoid monopolizing the discussion with lengthy monologues.

Balance: Aim for 20% talking, 80% listening in most meetings.
πŸ“

βœ… DO: Take Notes and Follow Up

Document important points, action items, and decisions. Follow through on commitments made during the meeting.

Tip: Send recap emails with action items within 24 hours.
πŸšͺ

❌ DON’T: Leave Early Without Notice

Stay for the entire meeting unless you have a legitimate emergency. If you must leave early, inform the organizer beforehand.

Courtesy: Explain time constraints at the beginning if you need to leave early.
πŸ’»

Technology Etiquette

Professional and considerate use of technology in the workplace

Technology should enhance productivity and communication, not create distractions or disruptions
89%
of workplace communication happens digitally
6
digital etiquette principles
3x
faster response times with proper email etiquette
πŸ“§

βœ… DO: Write Professional Emails

Use clear subject lines, proper greetings, concise content, and professional signatures. Proofread before sending.

Tip: Use the 24-hour rule for emotionally charged emails – draft, wait, then review.
πŸ“ž

❌ DON’T: Take Personal Calls in Open Areas

Use private spaces for personal phone calls and keep work-related calls brief and professional in shared areas.

Consider: Step outside or use a phone booth for any personal conversations.
πŸ”’

βœ… DO: Maintain Digital Privacy and Security

Lock your computer when away, use strong passwords, and follow company policies for data security and privacy.

Tip: Set up automatic screen locks and use password managers for security.
🌐

❌ DON’T: Misuse Company Internet and Systems

Avoid excessive personal browsing, inappropriate content, and non-work activities on company computers and networks.

Policy: Follow your company’s acceptable use policy for all technology.
πŸ’¬

βœ… DO: Use Appropriate Communication Channels

Choose the right medium (email, chat, phone, in-person) based on the urgency and nature of your message.

Tip: Use instant messaging for quick questions, email for documentation, calls for complex issues.
πŸ””

❌ DON’T: Send Non-Urgent Messages After Hours

Respect work-life boundaries by avoiding non-emergency communications outside of normal business hours.

Option: Use delayed send features or clearly mark urgent vs. non-urgent messages.
πŸ‘₯

Social Interaction Etiquette

Building positive relationships while maintaining professional boundaries

Professional social interactions create a positive work environment and strengthen team relationships
92%
of employees value positive workplace relationships
6
social interaction guidelines
40%
higher job satisfaction with good workplace relationships
πŸ’¬

βœ… DO: Use Professional Language

Speak clearly, use appropriate vocabulary, and maintain a professional tone in all communications, whether verbal or written.

Tip: Avoid slang, profanity, or overly casual language in professional settings.
πŸ—£οΈ

❌ DON’T: Interrupt Others

Let colleagues finish their thoughts before responding. Interrupting shows disrespect and can derail productive conversations.

Practice: Wait 2-3 seconds after someone stops speaking before you begin.
πŸ‘‚

βœ… DO: Practice Active Listening

Give your full attention when others speak, ask clarifying questions, and summarize key points to show understanding.

Tip: Put away devices and make eye contact to demonstrate engaged listening.
πŸ“’

❌ DON’T: Use Loud or Aggressive Tones

Maintain appropriate volume and avoid aggressive or confrontational communication styles that can create workplace tension.

Remember: Your tone conveys as much as your words do.
🀝

βœ… DO: Give Constructive Feedback

Provide feedback that is specific, actionable, and focused on behavior rather than personality. Frame suggestions positively.

Tip: Use the “SBI” model – Situation, Behavior, Impact when giving feedback.
πŸ—―οΈ

❌ DON’T: Gossip or Share Confidential Information

Avoid spreading rumors, discussing personal information about colleagues, or sharing confidential business information.

Rule: If you wouldn’t say it directly to the person, don’t say it about them.

Workspace Etiquette

Maintaining a professional and respectful shared work environment

Your workspace habits affect everyone around you and reflect your professionalism

🧹

βœ… DO: Keep Your Workspace Clean

Maintain an organized, clutter-free desk and clean up after yourself in shared spaces like kitchens and conference rooms.

Tip: Clean your workspace at the end of each day to start fresh tomorrow.
πŸ”Š

❌ DON’T: Create Excessive Noise

Avoid loud phone conversations, music without headphones, or noisy activities that distract colleagues from their work.

Rule: If others can hear your activities, consider moving to a private space.
πŸšͺ

βœ… DO: Respect Personal Space

Knock before entering offices, respect cubicle boundaries, and ask permission before using someone else’s desk or supplies.

Tip: Treat every workspace as someone’s personal office space.
πŸ•

❌ DON’T: Eat Strong-Smelling Foods at Your Desk

Avoid foods with strong odors that might bother colleagues, especially in open office environments or shared spaces.

Consider: Use break rooms or outdoor spaces for meals with strong aromas.
πŸ”„

βœ… DO: Share Common Resources Responsibly

Refill printers, restock supplies, and maintain shared equipment. Replace or report items that are broken or empty.

Tip: Leave shared spaces better than you found them.
πŸ‘€

❌ DON’T: Look at Others’ Computer Screens

Respect privacy by not reading emails, documents, or personal information visible on colleagues’ screens or desks.

Practice: Look away when passing by someone’s workspace.

Meeting Etiquette

Professional behavior that makes meetings productive and respectful for everyone

Good meeting etiquette shows respect for everyone’s time and contributes to productive outcomes

⏰

βœ… DO: Arrive on Time and Prepared

Be punctual, bring necessary materials, and review the agenda beforehand. Come ready to contribute meaningfully to discussions.

Tip: Arrive 2-3 minutes early to get settled and test any technology.
πŸ“±

❌ DON’T: Use Personal Devices During Meetings

Put phones on silent and avoid checking messages, social media, or working on unrelated tasks during the meeting.

Exception: Only use devices for meeting-related activities with permission.
🎯

βœ… DO: Stay Focused and Contribute

Participate actively, ask relevant questions, and offer constructive input. Help keep discussions on track and productive.

Tip: Prepare 2-3 thoughtful questions or comments in advance.
πŸ—£οΈ

❌ DON’T: Dominate the Conversation

Share speaking time equitably, listen to others’ perspectives, and avoid monopolizing the discussion with lengthy monologues.

Balance: Aim for 20% talking, 80% listening in most meetings.
πŸ“

βœ… DO: Take Notes and Follow Up

Document important points, action items, and decisions. Follow through on commitments made during the meeting.

Tip: Send recap emails with action items within 24 hours.
πŸšͺ

❌ DON’T: Leave Early Without Notice

Stay for the entire meeting unless you have a legitimate emergency. If you must leave early, inform the organizer beforehand.

Courtesy: Explain time constraints at the beginning if you need to leave early.

Technology Etiquette

Professional and considerate use of technology in the workplace

Technology should enhance productivity and communication, not create distractions or disruptions

πŸ“§

βœ… DO: Write Professional Emails

Use clear subject lines, proper greetings, concise content, and professional signatures. Proofread before sending.

Tip: Use the 24-hour rule for emotionally charged emails – draft, wait, then review.
πŸ“ž

❌ DON’T: Take Personal Calls in Open Areas

Use private spaces for personal phone calls and keep work-related calls brief and professional in shared areas.

Consider: Step outside or use a phone booth for any personal conversations.
πŸ”’

βœ… DO: Maintain Digital Privacy and Security

Lock your computer when away, use strong passwords, and follow company policies for data security and privacy.

Tip: Set up automatic screen locks and use password managers for security.
🌐

❌ DON’T: Misuse Company Internet and Systems

Avoid excessive personal browsing, inappropriate content, and non-work activities on company computers and networks.

Policy: Follow your company’s acceptable use policy for all technology.
πŸ’¬

βœ… DO: Use Appropriate Communication Channels

Choose the right medium (email, chat, phone, in-person) based on the urgency and nature of your message.

Tip: Use instant messaging for quick questions, email for documentation, calls for complex issues.
πŸ””

❌ DON’T: Send Non-Urgent Messages After Hours

Respect work-life boundaries by avoiding non-emergency communications outside of normal business hours.

Option: Use delayed send features or clearly mark urgent vs. non-urgent messages.

Social Interaction Etiquette

Building positive relationships while maintaining professional boundaries

Professional social interactions create a positive work environment and strengthen team relationships

🀝

βœ… DO: Be Inclusive and Welcoming

Include new team members, welcome different perspectives, and make an effort to connect with colleagues from all backgrounds.

Tip: Introduce yourself to new colleagues and offer to help them get oriented.
πŸ—£οΈ

❌ DON’T: Discuss Inappropriate Topics

Avoid conversations about politics, religion, personal finances, relationships, or other sensitive personal matters in the workplace.

Safe topics: Work projects, industry news, professional development, appropriate hobbies.
πŸŽ‰

βœ… DO: Participate in Team Activities

Join appropriate workplace celebrations, team lunches, and social events to build relationships and show team spirit.

Tip: Even brief appearances at team events show support and collegiality.
πŸ’­

❌ DON’T: Make Assumptions About Colleagues

Avoid stereotyping or making assumptions based on age, gender, background, or appearance. Treat everyone as individuals.

Practice: Ask open-ended questions to learn about colleagues’ perspectives and experiences.
πŸ™‹

βœ… DO: Offer Help and Support

Volunteer assistance when colleagues are overwhelmed, share knowledge and resources, and be a collaborative team member.

Tip: Offer specific help rather than general “let me know if you need anything.”
🎭

❌ DON’T: Bring Personal Drama to Work

Keep personal problems and conflicts outside the workplace. Maintain professional composure regardless of personal circumstances.

Resource: Use Employee Assistance Programs if available for personal support.

πŸš€ Quick Reference: The Office Etiquette Golden Rules

πŸ•’ Respect Time

Be punctual, meet deadlines, and value others’ time as much as your own

πŸ’¬ Communicate Clearly

Use professional language, listen actively, and ensure your message is understood

🏒 Maintain Professionalism

Keep personal and professional boundaries clear while being friendly and approachable

🀲 Be Considerate

Think about how your actions affect others and contribute positively to the work environment

πŸ“± Use Technology Wisely

Leverage technology to enhance productivity while being mindful of digital etiquette

Remember: Good office etiquette isn’t about rigid rulesβ€”it’s about creating a workplace where everyone feels respected, valued, and able to do their best work. Small courtesies and professional behaviors compound over time to build strong workplace relationships and career success.